Looking at the styles we use to communicate and how each person may have a different way to learn. Using your knowledge of different styles to help you in the workplace.
Do you ever struggle to say the right thing in the workplace? Do you find it hard to talk about a difficult issue or topic? This module should help give you some tips on how to communicate in a professional way.
This module will give you the chance to discuss positive body language and why it’s important at work as well as evaluating your own body language and what it says.
As your career progresses, you may be asked to put together a presentation. This module will look at what tools you can use, how to structure your presentation and get the content right as well as how to plan the aims effectively.