Building Confidence; training materials to help candidates build their confidence through identifying and improving their skills

Increasing your confidence: taking part in formal meetings in the workplace

Taking part in formal meetings can be daunting and people often don’t know what they should say or do. This module looks at some of the barriers people face to engaging in meetings and how to overcome them.

 

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Increasing your confidence: taking part in informal meetings at work

All workplaces will have some kind of informal meetings and being able to take part in them confidently and get the most out of them will increase your chances of workplace success.

 

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Delivering presentations confidently

As you progress in your career, you may find you need to give presentations. This online module will take you through how to stand, how to use your slides most effectively and how to engage with your audience.

 

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How to read the body language of others in the workplace

We all know the importance of body language, but do you know how to tell how someone else is thinking or feeling based on their body language? If not, this module should help.

 

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Perfect posture!

Do you ever get aches and pains when you are sitting or standing at work? Have you positioned your computer in the right place? Do you know what good posture is all about? This online module gives you some top tips on great posture in the workplace.

 

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What role does dialect and accent play in the workplace?

Having a diverse workforce is great, but some people worry that their accent may not fit in or feel that they have to change the way they speak to progress at work. We will look at some of the myths and truths behind dialect and accent and discuss how you can speak confidently at work and retain your individuality.

 

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Do I need to speak differently to get a job?

Some people worry that they don’t have the language skills to apply for the jobs they want as they aren’t used to communicating in a work environment. This module will give you some tips on presenting yourself professionally without having to hide your personality and individuality.

 

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Techniques to improve your confidence when speaking

Do you feel nervous speaking in front of others? Do the words come out wrong or you just avoid speaking altogether? Find out some top tips for speaking more confidently.

 

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Techniques for confidence on the telephone

Do you feel nervous about using the telephone? Do you avoid applying for work if you have to make a phone call? Do you dread telephone interviews?

 

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Have a go! Delivering presentations confidently

You’ve completed the modules on presentations and now you’re ready to try it out! You will have the opportunity to give a short presentation on a chosen topic and receive constructive feedback to help you improve in the future.

 

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How to project your voice

Sometimes your job role may require you to speak to a large group or in a noisy environment. Most people are never taught the skills for projecting their voices and aren’t sure how to speak loudly and professionally without shouting. This workshop will give you the chance to practise your skills.

 

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How to feel confident when leaving a voicemail

Many people dread the engaged tone that means they have to leave a voicemail. They don’t know what to say, how to say it or just get so nervous they have to delete it at the end. This module should help you feel more confident next time you have to leave that phone message.

 

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